Contracts and e-signature
Signed from the driveway, and frozen the moment it is.
The customer taps a link, reads the scope and the price, and signs by typing their name. What gets kept is the document they actually saw — not a fresh render of it later.
The contract is a document you edit, not code we ship
Around twenty sections, each with a title and a body, each switchable. Change the wording, turn a clause off, add one of your own. Sections renumber themselves, so removing one never leaves a gap or two clauses with the same number.
Publishing a new version leaves old agreements alone
A published template cannot be edited — editing forks a new version. Every quote records the version it was sent under, so improving your terms tomorrow has no effect on an agreement somebody signed last month.
What was displayed is what is kept
The wording is captured when the contract is sent, and the customer’s link is served from that capture rather than re-rendered on each visit. It is captured again at signature, from the send-time copy, so the signed record provably matches what was on screen.
A change after signing is its own document
An amendment names the contract it modifies and states only what changes, and it is signed the same way. So “we agreed that in March” has a date and a signature attached to it instead of being a text message somebody has to find.
The decision behind it
A signed contract is never edited, only amended
The obvious design is to let an agreement be corrected in place. It is also the design where a dispute has no answer, because the document in the system is not the document anybody signed and nothing records the difference.
So a signed contract is immutable and re-sending over one is refused outright. The cost is real: fixing a typo in a signed agreement means issuing an amendment rather than correcting a word. That is the right trade for a document whose entire value is that it is evidence of what two people agreed.
What this does not do
- We do not supply legal terms for your state or your trade. The wording is yours — set it with your own lawyer, then load it in.
- No notarisation, no witnessing, no identity verification beyond the signing link.
- No negotiation thread. A customer who wants different terms rings you, and you send an amendment.
Questions
Is a contract signed this way legally binding?
Signatures are captured under the federal ESIGN Act, and the exact document shown at signing is stored as a permanent record along with when it was signed. The terms themselves are yours, and whether they are enforceable is a question about your wording rather than about the software.
Can I use my own contract wording?
Yes — that is the intended way to use it. The built-in template is a starting point, and most businesses edit it once with their lawyer and then leave it alone.
What if I make a mistake in a template?
A placeholder that does not resolve is left visible and reported rather than throwing, so a typo in your template can never take down a signing page a customer has open. The template editor flags unknown placeholders before you publish.
The rest of it
Quoting
One measurement, priced three ways.
Follow-up
The quote that went quiet, chased before you remember it.
Scheduling
Book it, move it, and tell the customer.
The field app
For the person standing in the crawlspace.
Recurring work
The visit in six months, remembered without you.
Switching CRMs
Bring five years of customers in from a spreadsheet.
Job costing
What the job actually made, not what you guessed it would.
AI access
Ask it what is owed. Watch what it is allowed to touch.
Or start from your trade
See it against one real job
Fourteen days, no card. Put a job you already know through it and judge it on that.