Terms of Service

1.1These Terms of Service (the “Terms”) are a binding agreement between RelayHand LLC, a Tennessee limited liability company (“RelayHand,” “we,” “us”), and the business entity or individual that creates a RelayHand account (“Customer,” “you”). Together you and we are the “parties.”

1.2“Service” means the RelayHand software platform, including the web application, the API, the Model Context Protocol (MCP) server, and any related tools, documentation and support we make available.

1.3“End Customer” means a person or business that you serve — a homeowner, a property manager, a commercial client. End Customers are not parties to these Terms and have no rights under them.

1.4“Customer Data” means everything you or your Users put into the Service or that the Service collects on your behalf: End Customer records, quotes, contracts, invoices, photographs, message and call logs, time entries and financial records.

1.5“User” means an individual you authorise to access the Service under your account — an owner, admin, staff member or read-only member as those roles are defined in the Service.

1.6The Acceptable Use Policy, the Data Processing Addendum and the Privacy Policy are incorporated into these Terms by reference and form part of this agreement. Where the Data Processing Addendum conflicts with these Terms as to the handling of personal information, the Data Processing Addendum controls.

2.1You accept these Terms by ticking the acceptance box when you create an account, by accepting an invitation to join an existing account, or by using the Service. We record the date, time, originating IP address and document version of each acceptance.

2.2You represent that you are at least 18 years old, that you have authority to bind the business you are signing up for, and that the information you give us is accurate. If you accept these Terms on behalf of an entity, “you” means that entity.

2.3The Service is offered for business use only. It is not intended for personal, family or household purposes, and you agree not to use it for them.

3.1You are responsible for everything done under your account, including by your Users, whether or not you authorised it. Keep credentials confidential and tell us promptly at security@relayhand.com if you believe an account has been compromised.

3.2An account owner controls the workspace, including who may join it, what roles they hold, and what the workspace's AI access settings permit. Where a workspace has more than one owner, any of them may act for it. We are entitled to treat an instruction from an owner as an instruction from you.

3.3Connector keys and API credentials. The Service can issue long-lived credentials that let an external client act as one of your Users without an interactive sign-in. A credential of that kind carries the permissions of the member it names. You are responsible for where you install one and for revoking it promptly when it is no longer needed.

3.4Departing Users. Removing a User from your workspace is your responsibility and ours only to the extent the Service provides the control. We are not liable for access retained by a person you did not remove.

4.1Paid plans are billed in advance on a recurring basis at the price and interval shown when you subscribe. Unless stated otherwise, subscriptions renew automatically for successive periods of the same length until cancelled.

4.2Seats. Plans include a number of seats. Inviting a member beyond your seat count requires adding seats. Added seats are charged pro rata for the remainder of the then-current period.

4.3You may cancel at any time through the billing settings in the Service. Cancellation takes effect at the end of the current billing period. Fees already paid are non-refundable except where these Terms say otherwise or where refund is required by law. We do not provide refunds or credits for partial periods, unused seats, or periods in which you did not use the Service.

4.4Non-payment and suspension. If a payment fails or an amount is overdue, we may suspend your ability to create or change records in the Service after reasonable notice. Suspension for non-payment does not disable your End Customers' ability to view, sign or pay the documents you have already sent them, and it does not delete your data. Read access to your own records remains available so you can export them.

4.5Price changes. We may change prices for a renewal period on at least 30 days' notice to the email address on your account. The change applies from your next renewal. If you do not accept it, cancel before that renewal.

4.6Fees exclude taxes. You are responsible for all sales, use, VAT, GST and similar taxes arising from your subscription, excluding taxes on our net income. If we are required to collect a tax, we will add it to your invoice.

4.7Trials and free access. Any trial, beta or complimentary access is provided at our discretion and may be modified or withdrawn at any time. Sections 13, 14, 15 and 16 apply to it in full.

5.1Subject to these Terms, we grant you a non-exclusive, non-transferable, revocable right to access and use the Service during your subscription for your internal business purposes.

5.2We may modify, add to or discontinue features. We will not make a change that materially reduces the core functionality of a paid plan during a period you have already paid for without giving you notice and, if you ask within 30 days, a pro-rata refund of the unused portion.

5.3No uptime commitment. We do not offer a service level agreement. The Service depends on third-party infrastructure and providers listed in our subprocessor list, and their outages are outages of the Service. We aim for high availability and make no promise of it.

5.4Support is provided by email on a commercially reasonable efforts basis during ordinary business hours. We do not commit to a response time.

5.5The Service is a record-keeping and communications tool, not a system of record for regulatory purposes. You are responsible for maintaining whatever books, records and backups your business, your accountant and your regulators require. Export your data regularly.

6.1The Service sends SMS, email and telephone communications to End Customers at your direction and in your name. As between you and us, you are the sender of every such communication. You determine who is contacted, what is said and when.

6.0You are solely responsible for complying with the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, the Telemarketing Sales Rule, state telemarketing and auto-dialer statutes, carrier and CTIA messaging requirements, 10DLC registration obligations, and all applicable call-recording and wiretap laws. These carry statutory damages that are assessed per message and per recipient and are not capped. Do not use the Service to contact anyone who has not given you the consent those laws require.

6.2Specifically, and without limiting the above, you represent and warrant on each use of the Service that:

• You have obtained and can evidence the consent required by law for every number you message or call through the Service, including prior express written consent where the message is marketing or promotional;
• You honour opt-out requests promptly, and you will not circumvent, disable or work around the Service's opt-out handling;
• Contact records you import were collected lawfully and with consent that extends to being contacted by you through a new system;
• Any 10DLC brand and campaign registration you make through the Service contains accurate information about your business, and you will not use a messaging number registered to one business to send on behalf of another;
• Where you enable the AI voice receptionist or any call recording or transcription feature, you have satisfied the notice and consent requirements of every jurisdiction in which a party to the call may be located, including all-party consent states such as California, Florida, Illinois, Pennsylvania and Washington;
• Your outbound email complies with CAN-SPAM, including accurate headers, a functioning unsubscribe mechanism and a valid physical postal address.

6.3Shared sending reputation. Until you connect your own verified sending domain, your email is sent from a domain we share among tenants. Spam complaints and bounces you generate degrade deliverability for other businesses. We may throttle, suspend or require you to move to your own domain if your sending harms that shared reputation, and we may do so immediately and without notice where the harm is ongoing.

6.4We may act on carrier or regulator instruction. If a carrier, messaging aggregator, regulator or provider requires us to stop or restrict traffic associated with your account, we will comply, and doing so is not a breach of these Terms.

6.5The Service provides tools intended to assist with compliance — opt-out capture keyed by phone number, a suppression list, consent checkboxes on intake forms, delivery logs. These are conveniences. They are not a compliance program, we do not warrant that using them makes you compliant, and their presence does not shift responsibility under §6.2 to us.

7.1We are not a party to the transaction between you and your End Customer. When an End Customer pays you through the Service, the payment is processed by Stripe as a direct charge on your connected Stripe account. Funds move from your End Customer to you. They do not pass through, and are not held in, any account of ours.

7.2RelayHand is not a bank, a money transmitter, a payment processor, an escrow agent or a merchant of record. We do not hold, transmit or have custody of your funds or your End Customers' funds, and we take no fee out of them.

7.3Your use of Stripe is governed by your own agreement with Stripe, including the Stripe Connected Account Agreement and the Stripe Services Agreement. You must comply with them. If they conflict with these Terms as to payment processing, they control as between you and Stripe.

7.4Authorization for platform-initiated activity. By connecting a Stripe account to the Service, you authorise us to initiate on your behalf the payment activity you direct through the Service — creating payment links and invoices, charging a card your End Customer has authorised you to keep on file, issuing refunds you request, and reading the transaction data needed to display and reconcile it. This authorization satisfies our obligation to Stripe to obtain your authorization for activity initiated on your behalf. You may withdraw it by disconnecting the Stripe account, which will disable payment features.

7.5Chargebacks, disputes and refunds are entirely yours. You bear all chargebacks, reversals, fines, penalties and processing fees arising from your transactions. You are responsible for resolving billing disputes with your End Customers. We have no obligation to fund, offset, arbitrate or intervene in any of them.

7.6You decide what to charge, and when. The Service can store a card and charge it off-session where your End Customer has authorised that in a signed document. Whether such an authorization is valid, sufficient in scope, and enforceable in your jurisdiction is your determination, not ours. You are responsible for ensuring every charge falls within what was authorised and that the End Customer received notice of the amount before it was taken.

7.7Amount ceilings, daily limits, confirmation steps and audit logging in the Service are safeguards we provide in good faith. They are not a guarantee that no incorrect charge can occur, and configuring them is your responsibility.

8.0RelayHand is not a law firm and does not provide legal advice. The contract templates, clauses, amendment forms, cancellation tiers, warranty language, default terms and any other document content supplied with the Service are provided for your convenience as starting points only. They have not been reviewed for your trade, your state, your local licensing rules or your particular transaction. No attorney–client relationship is created by your use of the Service. Have a licensed attorney in your jurisdiction review any document before you send it to an End Customer.

8.1Home improvement, construction and service contracts are heavily regulated and the rules vary by state and often by municipality. Requirements that the supplied templates do not purport to satisfy include, without limitation: contractor licence number disclosure, mandatory rescission or "cooling-off" notices, mechanic's lien notices, deposit caps, mandatory arbitration restrictions, warranty minimums, and required font sizes or placement for particular notices. Whether a document you send satisfies the law that applies to you is your responsibility.

8.2The Service selects, orders, numbers and renders clauses according to configuration you control. It does not evaluate whether a clause is appropriate for your situation, and any appearance that it is recommending one is a limitation of the interface rather than advice.

8.3Electronic signatures. The Service captures electronic signatures and preserves a copy of the document as displayed at signature. Whether an electronic signature is valid and enforceable for a given transaction depends on the federal ESIGN Act, applicable state UETA, and any transaction-specific rule. You are responsible for providing your End Customers with any consumer disclosure and any right to receive a paper copy that the law requires, and for retaining signed records for the period the law requires.

8.4We are not a certification authority or an evidentiary service. We preserve records, hashes and timestamps as a business record and will produce them on lawful request, but we do not act as a witness, notary or expert, and we make no warranty that any record will be admitted or given weight by any tribunal.

9.1Your relationship with your End Customers is yours alone. We have no contract with them, owe them no duty under these Terms, and are not responsible for the work you perform, the prices you charge, the promises you make, the warranties you give, or your compliance with licensing, permitting, insurance, lien or consumer-protection requirements.

9.2Documents the Service generates are issued in your name and incorporate your terms of service at your domain. Nothing in a document sent through the Service incorporates these Terms or binds RelayHand to an End Customer.

9.3If an End Customer contacts us about your work, your charges or their data, we will ordinarily direct them to you. Where a privacy law requires us to act on their request directly, we will handle it as described in the Data Processing Addendum.

10.1The Service includes features that use machine learning models, including drafting messages, summarising and extracting information from call transcripts, and — where you enable it — taking actions through the MCP server such as creating records, sending communications and initiating charges.

10.0AI output can be wrong, incomplete, biased or fabricated, and can be wrong in ways that look confident and plausible. You must review AI-generated content before it is sent to an End Customer, relied upon, or acted on. You are responsible for every message sent, record created and charge initiated through your account, whether a person or a model composed it.

10.2Where you grant an AI client the ability to take actions in your workspace, those actions are your actions. Capability settings, spending ceilings, daily call limits and confirmation steps are controls we provide for you to configure; leaving them permissive is your decision and its consequences are yours.

10.3We do not train models on your Customer Data. We do not use Customer Data to train or fine-tune any machine learning model, ours or a third party's, and our AI providers are engaged under terms that prohibit them from doing so. Content is sent to them only to produce the output you requested.

10.4AI features may be modified, rate-limited or withdrawn, including in response to a change in a provider's terms or availability. They are excluded from any performance commitment.

11.1You own your Customer Data. We claim no ownership of it. You grant us a worldwide, non-exclusive, royalty-free licence to host, copy, transmit, display, process and back up Customer Data solely to provide, secure and support the Service, and to comply with law. That licence ends when the data is deleted, save for backups pending expiry.

11.2You represent that you have the right to provide Customer Data to us and to have us process it as described, including any consent or notice required from the individuals it concerns.

11.3Aggregated and de-identified data. We may generate and use aggregated, statistical or de-identified information derived from use of the Service to operate, improve, secure and report on it. Such information will not identify you, any User or any End Customer, and we will not attempt to re-identify it or disclose it in a form that could reasonably be used to identify you.

11.4Feedback. If you send us suggestions or ideas about the Service, we may use them without restriction or obligation to you.

11.5Backups. We take routine backups for our own operational continuity. They are not a data-recovery service for you and we do not guarantee restoration of particular data on request. Export what you cannot afford to lose.

12.1You will comply with the Acceptable Use Policy, which forms part of these Terms and lists what may not be sent, stored or automated through the Service.

12.2You will not, and will not permit anyone to: reverse engineer, decompile or attempt to derive source code from the Service except to the extent that restriction is unenforceable by law; resell, sublicense or provide the Service to a third party as a service bureau except as expressly permitted; circumvent access controls, rate limits or usage ceilings; probe or test the security of the Service without our prior written permission; use the Service to build a competing product; or scrape or bulk-extract data other than your own Customer Data through the interfaces we provide.

12.3Suspension for cause. We may suspend or restrict your access, immediately and without prior notice, where we reasonably believe it is necessary to prevent harm — to other tenants, to End Customers, to a shared sending or messaging reputation, to the Service, or to us — or where required by a provider, carrier, regulator or law. We will tell you why as soon as reasonably practicable and restore access when the cause is resolved.

13.1Each party may receive information of the other that is marked confidential or that a reasonable person would understand to be confidential. Each will protect the other's confidential information with at least reasonable care, use it only to perform under these Terms, and disclose it only to those who need it and are bound to comparable obligations.

13.2These obligations do not apply to information that is or becomes public without breach, is independently developed, or is rightfully received from a third party. A party compelled by law to disclose may do so, giving the other reasonable prior notice where lawful.

13.3We maintain administrative, technical and physical safeguards designed to protect Customer Data, described further in the Data Processing Addendum. No system is perfectly secure, and we do not warrant that the Service cannot be compromised.

13.4We will notify you without undue delay after becoming aware of a breach of security affecting your Customer Data, with the information reasonably available to us. You are responsible for any notification you owe to your End Customers or a regulator.

14.1We and our licensors own the Service and all software, designs, text, templates and other material we supply with it, and all intellectual property rights in them. These Terms grant you a right to use the Service, not any ownership interest.

14.2You may use our name and marks only to state that you use the Service. We may identify you as a customer by name and logo in a customer list, and you may withdraw that permission at any time by writing to legal@relayhand.com.

15.0THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, RELAYHAND DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED AND STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

15.1Without limiting the above, we do not warrant that: the Service will be uninterrupted, timely, secure or error-free; messages, emails or documents will be delivered, delivered on time, or received; any document, template or clause is legally sufficient, enforceable or compliant in your jurisdiction; AI output will be accurate; pricing, tax or financial calculations will be correct for your circumstances; or that defects will be corrected.

15.2Some jurisdictions do not allow the exclusion of certain warranties. To that extent, the exclusions above may not apply to you.

16.0TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, DATA, OR ANTICIPATED SAVINGS, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

16.0TO THE MAXIMUM EXTENT PERMITTED BY LAW, RELAYHAND'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

16.1Specifically excluded. Without limiting §15.1 and §15.2, RelayHand is not liable for: fines, penalties, statutory damages or settlements under the TCPA, CAN-SPAM, telemarketing, call-recording or wiretap laws arising from communications sent through your account; chargebacks, reversals, processing fees or losses on payments; the legal sufficiency or outcome of any document generated through the Service; amounts charged to an End Customer's payment method through your account; loss or corruption of Customer Data where you did not maintain your own export; or the acts, omissions or outages of Stripe, Telnyx, Resend, Supabase, Vercel, or any other third-party provider.

16.2Carve-outs. The limits in §15.1 and §15.2 do not apply to your obligation to pay fees, to either party's indemnification obligations under §17, to a party's breach of §12 (confidentiality), or to liability that cannot be limited by law — including fraud, wilful misconduct, or death or personal injury caused by negligence.

16.3This allocation is the basis of the bargain. The fees reflect it. A different allocation would require a materially higher price, and each party has had the opportunity to obtain insurance against the risks allocated to it.

16.4Some jurisdictions do not allow the exclusion or limitation of certain damages. To that extent, the limitations above may not apply to you, and our liability is limited to the least amount permitted by law.

17.1Informal resolution first. Before starting an arbitration or a lawsuit, the complaining party will send the other a written description of the dispute and the relief sought, to legal@relayhand.com or to the notice address on the account, and the parties will try in good faith to resolve it for 30 days.

17.0Any dispute arising out of or relating to these Terms or the Service that is not resolved informally will be settled by binding individual arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, before one arbitrator, seated in Shelby County, Tennessee, or by videoconference at the electing party's option. Judgment on the award may be entered in any court of competent jurisdiction. By agreeing to arbitration, both parties give up the right to a trial by jury and the right to participate in a class, collective or representative action.

17.2Class action waiver. Disputes will be arbitrated only on an individual basis. The arbitrator may not consolidate claims or preside over any class or representative proceeding. If this waiver is held unenforceable as to a particular claim, that claim — and only that claim — is severed from arbitration and heard in court under §16.6.

17.3Your 30-day right to opt out. You may reject the arbitration agreement and the class waiver in §16.2 and §16.3 by emailing legal@relayhand.com within 30 days of first accepting these Terms, stating your account email and that you opt out of arbitration. Opting out costs you nothing and affects nothing else in these Terms.

17.4Exceptions. Either party may bring an individual claim in small-claims court, and either party may seek injunctive or other equitable relief in court to protect intellectual property or confidential information, without first proceeding under §16.1 or §16.2.

17.5Governing law and venue. These Terms are governed by the laws of the State of Tennessee, without regard to its conflict-of-laws rules, and excluding the United Nations Convention on Contracts for the International Sale of Goods. For any dispute not subject to arbitration, the parties submit to the exclusive jurisdiction of the state and federal courts located in Shelby County, Tennessee.

17.6One-year limitation. Any claim arising out of or relating to these Terms or the Service must be brought within one year after it accrues, or it is permanently barred, except where a shorter period cannot be agreed by law.

18.1By you. You will defend, indemnify and hold harmless RelayHand and its members, officers, employees and agents from and against any third-party claim, demand, proceeding, fine, penalty, loss, liability, damage and expense (including reasonable attorneys' fees) arising out of or relating to:

• your Customer Data, or your collection, use or disclosure of it;
• communications sent, calls placed or recorded, or contacts imported through your account, including any claim under the TCPA, CAN-SPAM, a telemarketing statute, or a call-recording or wiretap law;
• any document, quote, contract, amendment, invoice or warranty issued through your account, and the adequacy or enforceability of its terms;
• your work, your services, your pricing, and your relationship with any End Customer, including any charge made to an End Customer's payment method through your account;
• your breach of these Terms, the Acceptable Use Policy, or a representation or warranty you made in them;
• your violation of any law, licensing, permitting, insurance, lien or consumer-protection requirement applicable to your business.

18.2By us. We will defend, indemnify and hold you harmless from a third-party claim that the Service, as provided by us and used in accordance with these Terms, infringes that third party's United States patent, copyright or trademark. This does not apply to any claim arising from Customer Data, from your configuration or content, from use of the Service in combination with anything we did not supply, or from your continued use after we told you to stop. If the Service becomes, or we believe it may become, the subject of such a claim, we may procure the right to continue, modify it, or terminate the affected part and refund prepaid unused fees. This §17.2 states our entire liability for infringement.

18.3The indemnified party will notify the indemnifying party promptly, give it sole control of the defence and settlement (except that it may not settle in a way that admits fault or imposes an obligation on the indemnified party without consent), and provide reasonable cooperation at the indemnifying party's expense.

19.1These Terms apply from your first acceptance until all of your subscriptions are terminated and your account is closed.

19.2Either party may terminate for material breach if the breach is not cured within 30 days of written notice. We may terminate immediately for a breach of §6, §11 or the Acceptable Use Policy where the breach exposes us, another tenant or an End Customer to legal or reputational harm.

19.3We may terminate a free, trial or unpaid account at any time on 30 days' notice.

19.4Export window. On termination, we will retain your Customer Data in a retrievable form for 30 days so you can export it, unless we are prohibited from doing so by law or by the reason for termination. After that we will delete or de-identify it in the ordinary course, subject to the retention described in §19.5 and in the Data Processing Addendum. Backups expire on their own cycle.

19.5Records we keep. We retain a limited set of records after deletion where we have a legal obligation or a legitimate need to: billing and tax records, security and audit logs, records of legal-document acceptance, suppression-list entries for addresses and numbers that must not be contacted, and records reasonably needed to establish or defend a legal claim.

19.6Sections 7.5, 10.2, 11.1, 12, 13, 14, 15, 16, 17, 19.4–19.6 and 20 survive termination, along with any provision that by its nature should.

20.1Changes to these Terms. We may update these Terms. For a material change we will give at least 30 days' notice by email to the address on your account and by a notice in the Service, and will ask you to accept the new version. Continuing to use the Service after a new version takes effect, or accepting it in the Service, constitutes acceptance. If you do not accept a material change, your remedy is to stop using the Service and cancel, and we will refund the unused portion of any prepaid fee for the current period. Non-material changes take effect when posted.

20.2Notices. We give notice to the email address on your account; you are responsible for keeping it current. You give notice to legal@relayhand.com, and for a legal notice also to RelayHand LLC at [REGISTERED BUSINESS ADDRESS — to be completed on formation].

20.3Assignment. You may not assign these Terms without our written consent, except to a successor to all or substantially all of your business that is not a competitor of ours. We may assign them to an affiliate or in connection with a merger, acquisition or sale of assets. These Terms bind permitted successors and assigns.

20.4Force majeure. Neither party is liable for a failure or delay caused by something beyond its reasonable control, including acts of God, war, terrorism, civil unrest, labour disputes, epidemic, governmental action, internet or utility failure, or the failure of a third-party provider. This does not excuse an obligation to pay.

20.5Independent contractors. The parties are independent contractors. Nothing here creates a partnership, joint venture, agency, fiduciary or employment relationship.

20.6No third-party beneficiaries, except that our members, officers, employees and agents may enforce §15 and §17.1.

20.7Severability and waiver. If a provision is held unenforceable, it is modified to the minimum extent necessary to make it enforceable, or severed if it cannot be, and the rest remains in effect. A failure to enforce a provision is not a waiver of it.

20.8Entire agreement. These Terms, together with the Acceptable Use Policy, the Data Processing Addendum, the Privacy Policy and any order or plan you subscribe to, are the entire agreement between the parties on this subject and supersede all prior discussions. Any term in your purchase order or vendor form is of no effect. In case of conflict, an executed written agreement signed by both parties controls, then the Data Processing Addendum as to personal information, then these Terms, then the other policies.

20.9Export and sanctions. You represent that you are not located in, and will not use the Service from, a country subject to United States embargo, and that you are not on a United States government restricted-party list.

20.10U.S. Government users. The Service is “commercial computer software” under FAR 12.212 and DFARS 227.7202. Government use is subject to these Terms.

21.1RelayHand LLC, [REGISTERED BUSINESS ADDRESS — to be completed on formation]. Legal: legal@relayhand.com. Privacy: privacy@relayhand.com. Security: security@relayhand.com. Support: support@relayhand.com.